Terms & Conditions

1. About us

www.mycctvkits.co.uk is operated by MK Digital Trading Ltd, a company registered in England and Wales under company number 16919917, with its registered office at Unit 2c Synergy Business Park, Essex Street, Bradford, BD4 7PG.

You can contact us by email at team@mycctvkits.co.uk.

2. These terms

These terms apply to every order you place on our website. Please read them before ordering. By placing an order you agree to them. They don't affect your statutory rights as a consumer.

3. Your order

  • When you place an order, we'll email you to confirm we've received it. Our acceptance of your order, and the contract between us, happens when we email you to say your order has been dispatched.
  • We may decline an order, for example if an item is out of stock, if we can't deliver to your address, or if there's an obvious error in the price or description. If that happens we'll tell you and refund any payment in full.

4. Prices and payment

  • Prices are in pounds sterling (GBP) and include VAT. Delivery charges are shown at checkout and in our Shipping policy.
  • We accept major credit and debit cards, PayPal, Klarna and Google Pay. Payment is taken when you place your order.
  • If we've made an obvious mistake in a price, we'll contact you before dispatch and you can choose to go ahead at the correct price or cancel for a full refund.

5. Products

  • We describe our products as accurately as we can, using manufacturers' specifications. Images are for illustration; the colour and packaging of products may vary slightly.
  • Kits are supplied as configured on the product page at the time of your order (cameras, recorder, hard drive and cabling options).
  • You're responsible for making sure your CCTV system is installed safely and used lawfully, including following UK data protection rules on recording people and public areas. Installation isn't included unless we've agreed it in writing.

6. Delivery

We deliver to UK addresses only. Delivery charges and timescales are set out in our Shipping policy. The products are your responsibility once they've been delivered to the address you gave us.

7. Cancellations, returns and faulty goods

You have the right to cancel within 14 days of receiving your order, and you have rights under the Consumer Rights Act 2015 if goods are faulty or not as described. Full details are in our Refund policy.

8. Our liability

  • If we fail to keep to these terms, we're responsible for loss or damage you suffer that is a foreseeable result of our failure. We're not responsible for loss or damage that isn't foreseeable.
  • We supply products for domestic and private use. If you use them for business purposes, we're not liable for any loss of profit, loss of business or business interruption.
  • Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for breach of your legal rights as a consumer.

9. Your personal information

We use your personal information only as set out in our Privacy policy.

10. Other terms

  • We may update these terms from time to time. The terms that apply to your order are the ones on our website when you placed it.
  • These terms are governed by the law of England and Wales. You can bring proceedings in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in the courts where you live.